Is there a minimum cost per order?

No, there is no minimum cost per order. 

How much does transportation cost?

From 20€ (without VAT) in the community of Madrid and from 100€ (without VAT) in the rest of Spain (only in the peninsula) is FREE. The rest of orders that do not exceed these quantities will be automatically evaluated the weight, volume and geographical location to add the cost in the order in the cart. Some areas of the community of Madrid further away from the center of the capital may cause some delay in deliveries. 

Excluded from this offer are some products such as bleach, ammonia, sepiolite sacks, steel wool sacks, etc. The weight of these products is very high with respect to the price they have so the margins prevent us from being able to offer free shipping. 

Is the delivery special is sor case?

IT IS VERY IMPORTANT in the event that the delivery of your order we need additional information you must detail it in the order. Delivery time, situation information, etc. If in the event that your situation is in a place where you can not park easily, you have to raise or lower different levels of the ground (floors, garages, etc.) two people are required to make the delivery successfully, so it will increase the price of transport (especially outside the community of Madrid).

información adicional en el transporte

Are deliveries made to the Balearic Islands, Canary Islands, Ceuta and Melilla?

Currently No. We are working hard to make this type of delivery and be able to reach all corners of the Spanish territory.

Delivery Policy

The supplier will send the products to the distribution warehouse, from where the products will leave whose final destination will be the address that the buyer establishes. Each time an order is to be shipped, the buyer will receive an email.

The transport costs will be borne by the buyer as long as he does not enter into free shipping promotions.

The purchase order that corresponds to the order will be available at, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT. will ask your customers to choose the place of delivery, having to specify their address, office or center where they want the product to be delivered. The delivery time varies depends on the company hired in the cart when placing the order. inform the customer of the departure of the order from the distribution warehouse, by sending an email.

Transport companies are not required to make phone calls to customers directly, so it will depend on the driver who carries the order. We recommend choosing a delivery point where you can receive during working hours. 

If several delivery attempts are made and the goods are returned to the origin, management and transport costs will apply.

Each delivery is considered to have been made from the availability of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, even has the possibility of rejecting the package, if it has been opened or if it has manifest signs of deterioration.

It is very important that the customer if he orders an amount greater than 70kg will be palletized and delivered on the first floor of access of the delivery address. The handling of said pallet and delivery in difficult accesses (raising it to an upper or lower floor with respect to the ground, does not have an elevator, bad parking, etc. must be communicated in the additional text of the order to assess the extra expenses that must be included by the transport agency)

The products offered are as similar as shown in the image and can sometimes be indicative. If you want an exact model like the one in the image contact us by our means of contact to ensure the product. 

Reservations and complaints must be addressed to by e-mail to the address that will be found, on the page of