Is there a minimum cost per order?

No, there is no minimum cost per order. 

How much is transport?

From 50€ (excl. VAT) in the community of Madrid and from 125€ (excl. VAT) in the rest of Spain (only in the peninsula) the shipment of the order is totally FREE. (CHECK THAT YOU HAVE PREVIOUSLY REGISTERED USER AND ADD YOUR SHIPPING ADDRESS WITH THE CORRECT ZIP CODE FOR THESE SPECIAL DISCOUNTS TO APPLY)

The rest of orders that do not exceed these quantities will be automatically evaluated the weight, volume and geographical location to add the cost in the order in the cart. Some areas of the community of Madrid further away from the center of the capital may cause some delay in deliveries. 

Some products such as bleach, ammonia, sepiolite bags, steel wool sacks, etc. are excluded from this offer. The weight of these products is very high compared to the price they have, so margins prevent us from offering free shipping. 

Is the delivery special is s sor case?

IT IS VERY IMPORTANT in the event that the delivery of your order we need additional information must detail it in the order. Delivery schedule, status information, etc. If in the event that your situation is in a place where you can not park easily, you have to raise or lower different levels of the ground (floors, garages, etc.) requires two people to make the delivery successfully, so it will increase the price of transport (especially outside the community of Madrid).

información adicional en el transporte

Do you make deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla?

Currently No. We are working hard to make this type of deliveries and be able to reach all corners of the Spanish territory.

Delivery Policy

The supplier will send the products to the distribution warehouse, from where the products will leave whose final destination will be the address that the buyer establishes. Each time an order is to be shipped, the buyer will receive an email.

The transport costs will be borne by the buyer as long as they do not enter free shipping promotions.

The purchase order that corresponds to the order will be available at, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT. It will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product to be delivered. The delivery time varies depending on the company contracted in the cart when placing the order but it is important to know that it is a period of days STAMIDO, NOT GUARANTEED by the transport agencies. It will inform the customer of the exit of the order from the distribution warehouse, by sending an email.

Transport companies are not required to make phone calls to customers directly, so it will depend on the driver who carries the order. We recommend choosing a delivery point where you can receive during working hours. 

IMPORTANT: The transport agencies do not coordinate schedules or collection or delivery, they pass and if there is no one they transfer for the next working day. If several delivery attempts are made and the merchandise is returned to the origin, management and transport costs will be applied.

Each delivery is considered to have been made from the time the product is made available to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, even has the possibility of rejecting the package, if it has been opened or if it has manifest indications of deterioration.

It is very important that the customer if he orders a quantity greater than 20-30kg onwards will be palletized and delivered to the first floor of access of the delivery address. The handling of said pallet and delivery in difficult accesses (raise it to an upper or lower floor with respect to the ground, do not have an elevator, bad parking, etc. must be communicated in the additional text of the order to assess the extra expenses that must be included by the transport agency)

The products offered are as similar as shown in the image and can sometimes be indicative. If you want an exact model like the one in the image contact us by our means of contact to secure the product. 

Reservations and claims must be addressed to by e-mail to the address to be found on the