📦 RETURN POLICY

In LimpialoTodo.com, your satisfaction is our priority. If you need to make a return, we provide you with a process Fast, clear and fair, ensuring transparency at every step.

🔄 RETURN CONDITIONS

✔ Defective or damaged product → If you receive a product in poor condition, we will apply our warranty policy and cover all return costs.

✔ Error in description or submission → If the product received does not match the description on our website or there is an error in the order, you can return it at no additional cost.

✔ 14-day trial period → If the product does not meet your expectations, you can return it within the 14 calendar days after receipt. (Shipping costs will be borne by the customer).

📝 HOW TO REQUEST A RETURN

1️⃣ Access to your account in LimpialoTodo.com and go to the Order History.
2️⃣ Click Details of the order you wish to return.
3️⃣ Select The products to be returned by checking the corresponding box.
4️⃣ Indicates the quantity to return and, if you wish, add a brief explanation of the reason.
5️⃣ Click Request a return to process the request.
6️⃣ Ship the product to the following address:

📍 PROYECTOS QUÍMICOS S.L.
ATT: JORGE SÁNCHEZ TORRES
C/RESTAURADORES, 2
28830 SAN FERNANDO DE HENARES, MADRID

🔹 If the return is for a Our mistake (defective or incorrect product), We take care of all expenses.
🔹 If the return is for Change of mind or dissatisfaction, the customer must bear the shipping and return costs.

🚫 PRODUCTS EXCLUDED FROM RETURN

❌ Personal hygiene products (for safety and hygiene reasons).
❌ Items opened, used or damaged after delivery.
❌ Customized or modified products at the customer's request.

🔄 SUBSTITUTIONS AND SUBSTITUTIONS

🔹 If you want to exchange a product, you can perform a reorder at any time.
🔹 We recommend waiting for the return process to complete before making a new purchase.

📞 SUPPORT AND CUSTOMER SERVICE

Our customer service team is available to answer any questions about the return process or the features of the product. Contact us at 📩 info@limpialotodo.com to receive assistance.

📌 IMPORTANT CONSIDERATIONS

✔ The product must be returned in its Original packaging and in perfect condition.
✔ Before shipping, check that the address is correct to avoid additional costs.
✔ If the product is defective, a Review procedure to confirm its condition prior to refund or replacement.

In LimpialoTodo.com, we are committed to offering you A safe and worry-free shopping experience. Thank you for trusting us. 💙